Effective Date: March 20, 2025
Last Updated: March 20, 2025
Luxury Limo HTX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.luxurylimohtx.com) and services. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information to provide and enhance our services.
1.1 Personal Information
We collect personal information that you provide to us, including but not limited to:
- Contact Details: Name, phone number, email address, and mailing address
- Booking Information: Pick-up and drop-off locations, travel dates, and ride preferences
- Payment Information: Processed securely through third-party payment providers (we do not store your payment details)
- Business or Corporate Account Information: If booking under a business or corporate entity
- Communication Records: Emails, chat messages, phone inquiries, and customer service interactions
1.2 Non-Personal Information
We collect technical and usage-related data to improve our services, such as:
- Device & Browser Information: IP address, browser type, operating system, and device details
- Website Usage Data: Pages viewed, time spent on site, links clicked, and referring websites
- Cookies & Tracking Data: Collected via Google Analytics and similar tools for website performance analysis
2. How We Use Your Information
We use your information to:
- Process reservations, bookings, and payments
- Provide customer support and respond to inquiries
- Customize your ride experience based on preferences
- Send important notifications about your booking
- Improve website functionality and enhance security
- Offer exclusive promotions and special discounts (you can opt out anytime)
- Prevent fraudulent activities and unauthorized access
- Comply with legal and regulatory requirements
3. Information Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it under the following circumstances:
- Service Providers & Business Partners: We share relevant data with payment processors, IT support providers, and marketing platforms that help us operate our business efficiently.
- Legal Compliance & Law Enforcement: We may disclose information when required by law, government request, or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Data Security & Protection
We implement robust security measures to protect your personal data, including:
- Encryption of sensitive data and secure online payment processing
- Restricted access controls to prevent unauthorized handling of information
- Regular security audits and system monitoring to detect potential threats
While we take every precaution to safeguard your data, no online transmission is 100% secure. You acknowledge that you provide your personal information at your own risk.
5. Your Privacy Rights & Choices
You have the right to:
- Access, update, or correct your personal information by contacting us
- Opt-out of marketing communications at any time
- Request deletion of your personal data, subject to legal and business requirements
- Disable cookies through browser settings, though some features may be affected
To exercise any of these rights, contact us at:
📩 Email: aslam@luxurylimohtx.com
📞 Phone: +1 (832) 670-6805
6. Cookies & Tracking Technologies
We use cookies to:
- Enhance website performance and user experience
- Analyze traffic patterns and customer behavior
- Provide personalized content and advertisements
You can manage cookie preferences through your browser settings. Disabling cookies may impact website functionality.
7. Third-Party Links & External Services
Our website may contain links to third-party services (such as payment gateways and social media platforms). We are not responsible for their privacy practices. Please review their policies before sharing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal, security, or operational changes. Any modifications will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes signifies acceptance of the revised terms.
9. Contact Us
For any questions regarding this Privacy Policy or your data rights, please contact:
📩 Email: aslam@luxurylimohtx.com
📞 Phone: +1 (832) 670-6805
🌐 Website: www.luxurylimohtx.com
📍 Note: Our official address is for correspondence purposes only – no walk-ins allowed. Please contact us via email or phone for assistance.
This Privacy Policy is designed to ensure transparency and protect your personal data while providing you with a secure and seamless experience with Luxury Limo HTX.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AncoraThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.